Dell

800-474-3355
Checkbook's Top Rating
Quality NO

Consumer Ratings for Dell — 438 Ratings

Register here and see full info on Dell, FREE.
Percent of customers who rated service "superior" for: | = average for all computer stores
Overall quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Staff attitudes, atmosphere what is this?
?
?%    
Quality of products what is this?
?
?%    
Variety of products what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability (standing behind products, delivering on time, etc.) what is this?
?
?%    

Consumer Comments for Dell

Register here and see full info on Dell, FREE.
Consumer from Seattle, WA
Dec 16, 2023
I like Dell a lot but if you get to the point where you need to talk to someone you are in trouble. Thankfully the website has a lot of information on it and the products are so good. Its rare to have to talk to anyone at Dell which is a good thing.
Consumer from Federal Way, WA
Dec 15, 2020
Spent approximately 2 weeks dealing with a lemon laptop that Dell would not let me return. Instead they insisted on working on it remotely saying they could fix without me returning it. They never did get my computer fixed and looking back I would never allow them to access my computer remotely again. This is a serious security risk don't ask me how I know. To end this nightmare I ended up taking my laptop to a local shop and they were able to fix it for about 200 dollars. Total nightmare and I will NEVER buy another Dell anything.
Consumer from Sedro Woolley, WA
Aug 25, 2020
Dell is my go to computer company

...and 5 more consumer comments for Dell