IKEA

601 SW 41st St
Renton, WA 98057 425-656-2980
Checkbook's Top Rating
Quality NO

Consumer Ratings for IKEA — 187 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for IKEA

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Website offers room designer software
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
Not applicable
Restocking fee what is this?
No Data
Return time period for in-stock items (in original condition) what is this?
180 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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Consumer from Olympia, WA
Mar 20, 2025
I always find what I'm looking for and end up purchasing more than intended.
Consumer from Seattle, WA
Mar 14, 2025
They always have so many choices, I find exactly what I was imagining. It is easy to find what I am looking for and they have most items in stock.
Consumer from Tukwila, WA
Feb 17, 2024
This store has so many innovative products at reasonable prices. It is a big store with lots to look at. We appreciate the sale prices and often visit the restaurant for customers.

...and 35 more consumer comments for IKEA