Santa Clara Valley Medical Center

751 S Bascom Ave
San Jose, CA 95128 408-885-5000
Checkbook's Top Rating
Complex care NO
Simple care NO
Inpatient care NO

Summary Ratings for Santa Clara Valley Medical Center

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for Santa Clara Valley Medical Center — 17 Ratings

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
Overall Care what is this?
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Speed of service what is this?
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Staff pleasantness what is this?
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Effort to relieve patient's anxiety/discomfort what is this?
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Listening to/communicating with patient what is this?
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Helpfulness in arranging follow-up care what is this?
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Timely & Effective Care for Santa Clara Valley Medical Center

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to be Admitted
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Average Number of Minutes Patients Waited to get to Room After Decision to Admit
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
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Front-line capabilities for Santa Clara Valley Medical Center

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Santa Clara Valley Medical Center

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
Risk-adjusted death rate for all selected case types what is this?
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Overall Rating by Patients for Inpatient Care
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for Santa Clara Valley Medical Center

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Consumer from San Jose, CA
Apr 26, 2021
they did a great job
Consumer from San Jose, CA
Apr 20, 2021
Very good place for what they are and giving the situations regarding covid-19. Wonderful stuff wonderful people just they thank you and they're so humble they wouldn't accept it anyway but they're doing a hell of a job.
Consumer from San Jose, CA
May 05, 2020
great emergency services

...and 7 more consumer comments for Santa Clara Valley Medical Center