Bethesda Locksmith & Alarm -1st Security 495

7101 Democracy Blvd Storage 1341
Bethesda, MD 20817 240-388-3434
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Consumer Ratings for Bethesda Locksmith & Alarm -1st Security 495 — 177 Ratings

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Complaints for Bethesda Locksmith & Alarm -1st Security 495

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Areas Served by Bethesda Locksmith & Alarm -1st Security 495:

  • DC–NE
  • DC–NW
  • Montgomery Co.
  • Prince George's Co.

Consumer Comments for Bethesda Locksmith & Alarm -1st Security 495

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Consumer from Gaithersburg, MD
Sep 23, 2020
I have used Bethesda Lock and Alarm twice in recent months - the repair of a lock and re-keying of all of our entry door locks after having contractors working in the house. Mr. Kalus is very responsive (by phone, text and email), pleasant, prompt and thorough. He is also very respectful and conscientious regarding COVID precautions. I highly recommend him and will definitely patronize the business again should the need arise.
Consumer from Washington, DC
Sep 09, 2020
I had Jair replace a deadbolt with a smart lock and install a handle. Jair was friendly, knowledgeable, professional, and reasonably priced. I would use him again and recommend him to my friends.
Consumer from Potomac, MD
Sep 04, 2020
Desperately needing an extra key to my Acura, I phoned a few auto locksmiths that popped up on Google's banner ads. From those locksmiths, I learned that Acura keys require computer skills well beyond the typical auto lock. I was quoted only vague prices for the key and the transmitter/fob (which is what allows the car to start), with lots of caveats beginning "Well, that would depend on..." and then tossing numbers on the table like "usually about $200" "probably around $500". Local Acura dealers no longer appear to have service departments to answer questions like "how do I get an extra key"; instead, they require extensive online forms asking for personal information with promises to "respond as soon as possible" So, mentally kicking myself, I signed into my Checkbook account and searched for the cheapest and best locksmith in Montgomery county. Bethesda Locksmith and Alarm topped the list, so I called. "Sorry", the respondent (David) said, "we don't make car keys". I despaired. But, after a moment hesitation, he said "I do know a company that does make car keys and I've seen their work; they are very good". He couldn't quite identify the company but with the approximate name and the "out in Gaithersburg" location, I found them. They were fantastic: -- Armen Lock LLC (I recommend them in a separate entry). But I was puzzled about why Bethesda Locksmith and Alarm had recommended a competitor apparently unrelated and unknown to them. So I called back after I had my Acura key made. I thanked David for his excellent recommendation. But I wanted to know why he would recommend as "excellent" a locksmith who offered many the same services as Bethesda Locksmith and Alarm but who also made car keys. His response after some hesitation: "well, he's a competitor, but I also have obligations to the community". Wow! And reading the other reviews of Bethesda Lock, I see many examples reflecting this attitude. What a commercial treasure! Made my day.

...and 121 more consumer comments for Bethesda Locksmith & Alarm -1st Security 495