Michael Bonsby Heating & A/C

Name: Michael Bonsby Heating & A/C
Address: 7950 Cessna Ave, Gaithersburg, MD, 20879, US
Telephone: 301-990-7970
Rating: 2

7950 Cessna Ave
Gaithersburg, MD 20879 301-990-7970

Checkbook's Top Rating
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53 ratings
63% gave a "superior" overall rating
Compare 182 nearby air-conditioning & heating contractors
"Tried to charge $585 for a $10 part."
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Prices for Michael Bonsby Heating & A/C

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Consumer Ratings for Michael Bonsby Heating & A/C — 53 Ratings

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Complaints for Michael Bonsby Heating & A/C

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Areas Served by Michael Bonsby Heating & A/C:

Alexandria
DC–NE
DC–NW
Howard Co.
Montgomery Co.

Equipment company services/installs:

Air duct cleaning
Humidifiers
Air ducts (sheet metal work)
Oil furnaces
Central air conditioners

Electric furnaces
Gas furnaces
Hot water heating systems
Electronic air cleaners
Heat pumps

Attic fans

Consumer Comments for Michael Bonsby Heating & A/C

Consumer from Washington DC, DC
Jul 23, 2026

Tried to charge $585 for a $10 part.

Consumer from ALEXANDRIA, VA
May 05, 2026

Good performance with annual servicing of heating and air conditioning.

Consumer from LORTON, VA
Mar 07, 2026

41 days to fix a bad compressor! Our American Standard Platinum 18 heat pump was installed less than 5 years ago and stopped working properly on 1/22/26. The outdoor unit stopped working and we got several error codes on the thermostat. Fortunately, the system worked with our aux heat so we were not without heat. The repair process has been challenging and frustrating as it has taken 41 days and three service calls to resolve. We purchased the system from the same company that performed the service. Their focus and interest was consistently on their company not us, their customer. No follow up, poor communications, and sending out an untrained tech out. The problem was potentially mis diagnosed as it took two repair efforts to resolve. Initially the inverter drive was diagnosed as the problem yet it did not resolve the issue. Finally the compressor was replaced and this solved the issue. While these parts were covered by the warranty, we were charged over $3,600 for labor! This amounts to 25% of initial system purchase price to repair a system that is not yet 5 years old. I cannot recommend this company and I will search for a new HVAC company.

...and 19 more consumer comments for Michael Bonsby Heating & A/C

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