Michael & Son Services

5740 General Washington Dr
Alexandria, VA 22312 703-658-3998
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Prices for Michael & Son Services

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Consumer Ratings for Michael & Son Services — 263 Ratings

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Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for Michael & Son Services

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Areas Served by Michael & Son Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps
  • Attic fans

Consumer Comments for Michael & Son Services

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Consumer from Silver Spring, MD
Feb 02, 2022
Have been using Michael & Sons for years. Have never been entirely impressed with the level of service I've received. I found their Maintenance Plans to be essentially an opportunity for their techs to sell me additional services that I would expect should be part of maintaining my HVAC systems. I'm not sure what a "Maintenance Plan" should do if not maintain HVAC systems. Needless to say, I stopped paying for their Maintenance Plans because they weren't actually maintaining anything The most recent experience involved a broken inducer fan. The tech insisted that I should replace the entire Inducer component, for ~$850. It was clear that the noise was from the loose fan an external and readily accessible item. The tech insisted that the broken fan meant the entire inducer needed replacing. He ordered the component and punted the fix to another visit. In the interim, I ordered the $9 plastic fan part (Yes, that's NINE DOLLARS) and installed it myself in all of 5 minutes. No more noise, no other indication that there is any issue with the inducer. I reached out to the Customer Relations Manager (Maurice Noori) and he told me that Michael & Sons can't be bothered with "bandaid fixes" and when i was ready to have it repaired "correctly, of course" to reach back out to them. Needless to say, I will bring my business elsewhere.
Consumer from Leesburg, VA
Oct 16, 2021
Very high prices with limited options.
Consumer from Springfield, VA
Aug 04, 2021
Replaced a Hot Water Heater that had died promptly. Other companies offered a longer time for replacement or only did "maintenance work"

...and 54 more consumer comments for Michael & Son Services