Kris' Painting Service

Ashburn, VA 20147 877-757-2468

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Consumer Ratings for Kris' Painting Service — 2 Ratings

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Consumer Comments for Kris' Painting Service

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Consumer from BROADLANDS, VA
Nov 21, 2017
Recommended
Crew issues and heavy orders this year delayed my job for months. Unusual situation. I’ll use them again.
Consumer from CHANTILLY, VA
Mar 28, 2013
Not Recommended
I contacted Kris' to stain my 1-year old 10x20 ft deck in Sept. 2012 after hearing good reviews about their house painting. Their estimate seemed high to me, but I wanted to make sure the first staining of the new deck was done well. On their very first attempt at staining my deck, it appeared they only stained around the edges where the deck met the house, as well as about 20% of each floor board. I was concerned that because they stained only part of the boards it would leave lap marks (surprise: it did). They came back 2 weeks later and stained the rest of the deck floor and only 1 or 2 sides of each baluster, leaving many with obvious drip marks. To make matters far worse, they had used a different color of stain than they did the first time. This left my deck with a rough border around the deck and about the last 4 feet of floor boards all darker than the rest. They blamed the stain color difference on the store giving them the wrong stain. They said they would fix it. They came back 16 days later to touch it up, and asked me for the final payment upon completion but there were still multiple problems (underside of the deck was poorly stained with lap marks on the ground post, and sections of each still unstained, as well as the original lap marks still visible on the floor). Kris came over and agreed there were problems. The 4th time they came out and sanded (during which they accidently sanded a ring into one board) and refinished. It still looks like a job I would have been ashamed of doing. But I decided to cut my loses after giving them (4) tries at it. I did get a 10% discount for my trouble, but only after I asked for it. Wouldn't recommend.