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Ace Air Conditioning & Heating Service

14088-H Sullyfield Cir
Chantilly, VA 20151703-691-0095
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Prices for Ace Air Conditioning & Heating Service

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Consumer Ratings for Ace Air Conditioning & Heating Service — 638 Ratings

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Complaints for Ace Air Conditioning & Heating Service

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Areas Served by Ace Air Conditioning & Heating Service:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.
  • Loudoun Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Oil furnaces
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Ace Air Conditioning & Heating Service

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Consumer from Springfield, VA
Oct 28, 2018
we have used ACE HVAC since the early 2000s after our former HVAC person retired. they replaced our 20-yr old Bryant Electric Heat Pump in 2003 with the upgraded similar Carrier (same factory) unit. for the past many years we have chosen to subscribe to their mid-grade (B) service contract -- only because we know how hard it is to get priority svc for system breakdowns in this region! the contracts have served us well. we also get the system maintained twice yearly (Fall & Spring) as part of the plan, though it can be a wait to get a scheduled appt as out-of-service calls come first, and routine mtce is make-work calendar-fillers for them. the office staff is great and the repair techs are prompt, knowlegable, polite, etc. the only negative dates back to the 2003 install: we needed a whole-house humidifier, which they installed near our air-handler unit in the basement. we suspected that it never worked well. in recent years, a newer tech told us that they only work well with (warmer-air) gas heat, and not well on electric heat-pumps (that never get the air hot enough for the humidifier to be effective.) we since had them remove the plumbing links and they will remove the rest when we get a new Carrier system in the future. but, based on our recent experiences, they are a good company to deal with for HVAC needs.
Consumer from Alexandria, VA
Oct 17, 2018
Have been using Ace Air Conditioning & Heating for a few years now. They are polite, efficient and communicate well. I have a yearly service contract that has served me well. Just this year, in my HOA, I had 2 homes tell me they were without heat for weeks as they had an "all round" service company that sends them service providers based on whatever repairs are needed ~ me, I was out of town, told them my problem, my neighbor let them in and it was fixed ~ in a couple of days! AND it was covered under my service contract. I trust them.
Consumer from Arlington, VA
Sep 23, 2018
When I called them for a repair, they noticed that it resulted from a faulty installation, which they performed. As a result they made the repair at no cost. Both technicians were very helpful and took additional steps to improve efficiency.

...and 170 more consumer comments for Ace Air Conditioning & Heating Service

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