Welcome to Consumers’ Notebook, where we feature news-you-can-use and other timely information to help you become a more informed consumer. Check back often to read the latest pieces in our Notebook.
Nearly 4 million people are being sent their Economic Impact Payment by prepaid debit card, instead of a check, in a plain envelope. Many recipients are throwing theirs away (assuming It's junk mail) or destroying them (afraid it's a scam).
The Federal Trade Commission, the government’s fraud fighting agency, received 3.2 million consumer complaints last year, dealing with everything from identity theft to online shopping problems.
Starting on December 1, a new 0.5 percent “adverse market fee” will be added to many mortgage refinance loans backed by Fannie Mae and Freddie Mac.
During a move, you’re trusting a company to get your possessions from here to there on time, without damage, and at the agreed upon price. All too often that doesn’t happen, especially for long-distance interstate relocations.
The Skin Cancer Foundation says a good sunscreen, used properly, can dramatically lower your risk of skin cancer––reducing the risk of developing melanoma by 50 percent.
During the coronavirus pandemic, patient advocates can offer vital assistance to the families of those who are hospitalized or locked down in senior communities.
An airline must give you a refund if it cancels your flight. Many carriers finally are granting more flexibility for flyers who wish to change their travel plans due to the coronavirus crisis.
Chances are you have online accounts that you haven’t used for years. These old and abandoned accounts can be a major security risk.
Scammers are capitalizing on record e-commerce orders with a fresh wave of email and text message phishing attacks that look like they're from legitimate retailers and package delivery services.
If you do the grocery shopping in your family, you’ve probably noticed that the grocery bills keep going up. Blame the pandemic for pushing up the prices of many staples. Here are some simple tips to help lower your food bills.
Every wireless company claims to be the best, but consumer surveys tell a different story—some carriers are clearly doing a better job of delivering network quality, customer service, and value.
Subscription-based digital services are the ultimate in convenience, but their fees can add up to hundreds of dollars in wasted money if you don't cancel unused or unwanted ones.
By law, the IRS owes interest on refunds that accrued between the original April 15th filing deadline and whenever the refund was actually paid.
Many Consumers Enrolled in COVID-19 Payment Modification Programs Find Their Credit Files Erroneously Tarnished
Many lenders let their customers make reduced payments or skip payments altogether, without damaging their credit histories. But, in many cases, companies haven’t held up their end of the deal.
What happens when your gym is forced to close because of a pandemic? Should you get a refund for the time you were locked out? And what can you do if the company wants to keep your money and credit your membership account, instead of processing a refund?...
As the unemployment rate continues to climb due to the coronavirus outbreak, the banks that issue credit cards are taking defensive action by closing accounts and reducing credit limits.
The coronavirus pandemic is a dream come true for con artists across the globe: Millions of people are afraid of getting sick and struggling to make ends meet, just as trillions of dollars in stimulus funds make their way into the economy.
Most of the largest U.S. insurance companies have announced plans to give their auto policyholders some form of relief. Some insurers are offering a lot more help than others.
Password management software helps you create strong and unique passwords for all your online accounts.
Like everything else during this pandemic, holiday shopping is different this year. Stores are open and malls are decorated, but even diehard brick-and-mortar shoppers are more likely to buy online. That reduces the risk of getting infected, but increases the chances of falling victim to cybercriminals.