Lowe's

6750 Richmond Hwy
Alexandria, VA 22306 703-765-8011
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Quality NO
Price NO

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Consumer Ratings for Lowe's — 93 Ratings

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Consumer Comments for Lowe's

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Consumer from Washington, DC
Mar 31, 2023
I needed a new, stacking washer dryer. I shopped around and ended up at this Lowe’s. I have to say I dreaded going to a big box store. Now I have to say Lowe’s exceeded my expectations. The service people were great, and paid attention to my questions. They delivered the wrong color and had it corrected quickly. Installation was smooth. A good overall experience. I’ll go back!!!
Consumer from Alexandria, VA
Mar 16, 2023
Recommended with caveats. Problems= 1) Waited one hour (timed it) for a sales rep in the store. 2) Installation/ hook-up team reversed water temperature connections and 3) did not leave the surplus dryer cord that was to be returned to the store for credit. Many phone calls, a lot of hold time, and one week later, a different team came out to correct the connections. Still trying to resolve the problem of the credit for the surplus dryer cord.
Consumer from Arlington, VA
Oct 08, 2022
Ordering online was somewhat confusing, when the order was transferred by Lowes to the branch that had the appliance, the shipping and disposal/removal fees I paid did not transfer correctly. The delivery people assisted but it took extra time to sort it out.

...and 22 more consumer comments for Lowe's