You Won't Find Anything Else Like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices
  • Advice to help you get the best service and value

Subscribe and see 65 Washington, DC area computer repair shops


Page 1 of 465 results
BusinessCheckbook's
Top Rating What is this?
PriceLower/Higher
than Average? What is this?
(Average = $100)
Ratings for Overall Quality What is this?Most Recent Comment
QualityPrice

Best Buy/Geek Squad

All locations combined

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
No raters have left a written comment.

Apple Store

All locations combined

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Worth every penny buying Apple devices!!!! - Jun 15, 2021

See all comments

Boon PC Computer

4641 Montgomery Ave #108
Bethesda, MD 20814 301-654-2116

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
A cut above. They give solid advice not only on repairs but also replacements.... - Sep 22, 2022

See all comments

Landmark Computer Laboratories

101 S Whiting St #320
Alexandria, VA 22304 703-370-2242

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Successfully transitioned me from a broken computer to replacement computer... - Sep 26, 2022

See all comments

Micro Center

3089 Nutley St
Fairfax, VA 22031 703-204-8400

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Staff all seem to know about the products and services provided at this location. - Jul 27, 2022

See all comments

JL Computer Services

847 Quince Orchard Blvd #A
Gaithersburg, MD 20878 301-330-6016

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Fast diagnosis of problems and completes the repair very quickly at a fair... - Mar 08, 2022

See all comments

Micro Center

1776 E Jefferson St #203
Rockville, MD 20852 301-692-2130

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Very knowledgeable, patient and courteous - Jun 05, 2022

See all comments

Dell

800-624-9896

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
They scheduled a time and did not show or call to cancel, reschedule or explain.... - Apr 24, 2020

See all comments

A 2 Z Technology Services

1134 Kersey Rd
Silver Spring, MD 20902 301-754-1920

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Helped me with my MacBook when I spilled water on it - Jun 20, 2022

See all comments

Keystone Computer

4615 Old Dominion Dr
Arlington, VA 22207 703-516-0300

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
John Redmond, the owner, is a knowledgeable computer technician who seems to... - May 08, 2022

See all comments

Platinum Micro Electronics

7237 Nathan Ct
Manassas, VA 20109 703-368-4584

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
They know their stuff! And their prices are very reasonable. - Mar 23, 2022

See all comments

Pro Computers

6675 Little River Tpke
Annandale, VA 22003 703-941-8831

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
They are the best computer repair services in the country, they do good job... - Jun 22, 2022

See all comments

TCS Computer

6343 Rolling Rd #B
Springfield, VA 22152 703-913-0900

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
TCS failed to notify me of a minimum repair charge in the amount of $200.... - Sep 22, 2022

See all comments

Best Buy/Geek Squad

1200 Rockville Pike
Rockville, MD 20852 301-984-1479

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
The Geek Squad at Rockville Pike is great! I like to go to this specific... - May 17, 2020

See all comments

Apple Store

4860 Bethesda Ave
Bethesda, MD 20814 301-634-0880

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
The cost of repair cost more than the value of the computer the quality is... - Jul 27, 2022

See all comments

Computer Geeks

Washington, DC 20008 888-716-7546

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
Only one technician didn't know enough to solve my problem. Otherwise,... - May 02, 2019

See all comments

Herndon Tech

Herndon, VA 20170 703-707-8144

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
I have used Herndon Tech for my computer problems for at least 10 years. They... - Apr 23, 2021

See all comments

Acom Computers

932 Hungerford Dr #40-A
Rockville, MD 20850 301-294-9101

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
I have used ACOM for several years after finding Fred on Washington Consumer... - Jan 27, 2021

See all comments

Intellect Computers & Electronics

5100 Leesburg Pike #100
Alexandria, VA 22302 703-931-5100

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
I've used them several times because they can fix the really hard stuff... - Sep 23, 2022

See all comments

Apple Store

7101 Democracy Blvd
Bethesda, MD 20817 301-634-9930

Checkbook's Top Rating:
Quality:
?
Price:
?
PriceLower/Higher
than Average?
:
?
Ratings for Overall Quality:
?
?%    
? ? ?
?
?%    
All required service was completed within a short time frame of 3 days. The... - Jul 12, 2022

See all comments

How we gather (and how to interpret) our data

Don’t pay a repair shop’s minimum charge, possibly $75 or more, only to find out you could have easily solved a problem with a quick fix.

Even in our newer-is-better tech world, it often still makes sense to try to get your computer repaired before buying a new one.

Even when working with a highly rated computer repair shop, it’s important to deal with it carefully. If possible, try to speak directly with the person who does the repair work. And insist on a written, detailed estimate.

In order to have something to sell to a wide range of buyers, most device manufacturers offer a dizzying array of options. Here are tips on how to wade through all the choices to find the right gadget for you.

Buy from a store that can advise you on what products will serve you best, how to get started using products, and how to solve problems.

Our undercover shoppers compared prices for 36 carefully specified and configured devices and found that some retailers charge as much as 20 percent more than others for the same products.