Wolf Furniture

1215 W Patrick St
Frederick, MD 21702301-846-0800
Checkbook's Top Rating (Checkbook's top rating)
Quality

Consumer Ratings for Wolf Furniture — 43 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Wolf Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
30 days
Restocking fee what is this?
$0

Consumer Comments for Wolf Furniture

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Consumer from CHARLES TOWN, WV
Aug 20, 2016
Products offered range from average to superior. Sales people are very nice and as accommodating as possible. Delivery scheduling and response to problems and/or complaints are somewhat lacking. Better have a great deal of patience if problems arise.
Consumer from ARLINGTON, VA
Jul 20, 2015
Sales staff and follow-up great. Ordered semi-custom built furniture and when it came into store was damaged, so they had to re-order. Were fully communicative throughout process. Only reason for not higher marks was that despite their attempts to expedite, the re-order took just as long as the first order. They've offered a small token store credit to compensate, but really would have preferred something knocked off the sale or maybe throwing in delivery or something a little more useful.
Consumer from ASHBURN, VA
Dec 21, 2010
Very friendly and helpful sales staff. Delivery and service personnel are very pleasant to work with. Problems resolved quickly and with no argument. Highly recommend.

...and 1 more consumer comments for Wolf Furniture